SMS Program & Consent

Program overview

Valour Global Dental operates a business-to-business (B2B) SMS outreach program directed exclusively at owners, office managers, and other decision-makers at U.S. dental clinics. The purpose of the program is to introduce Valour Global Dental's marketing services for dental practices and to schedule discovery calls. We do not send promotional content unrelated to dental practice growth, and we do not message consumer phone numbers.

How recipients are identified

Recipient phone numbers are sourced from publicly listed business contact information — specifically Apollo.io (a B2B data provider) and Google Business Profiles / Google Places. These are publicly published business phone numbers that the clinics themselves made available for commercial inquiries. We do not purchase consumer lists, scrape personal numbers, or use any data obtained without a publicly available business source.

Message types and frequency

• One initial outreach SMS introducing Valour Global Dental.
• Up to three follow-up SMS messages over a 14-day window if there is no reply.
• Maximum ~4 messages per business contact in any 14-day period.
• All sends respect TCPA quiet hours: 8am–9pm in the recipient's local time, determined by area-code timezone mapping.
• Once a recipient replies (in any form), the cadence stops automatically.

Message and data rates may apply. Carrier rates are determined by the recipient's mobile carrier and are not controlled by Valour Global Dental.

Opt-in

Recipients receive the initial outreach SMS based on the publicly listed business contact basis described above. A recipient can also explicitly opt back in at any time after opting out by replying with one of the following keywords:

START · YES · SUBSCRIBE · UNSTOP

On opt-in (or re-subscribe), the recipient receives a confirmation message such as: "Valour Global: You're now subscribed to receive business outreach about marketing services for dental practices. Up to 4 msgs per contact in a 14-day window. Msg&data rates may apply. Reply HELP for help, STOP to opt out."

Opt-out

Recipients can opt out at any time by replying with any of the following keywords (case-insensitive):

STOP · STOPALL · UNSUBSCRIBE · CANCEL · END · QUIT · OPTOUT · REVOKE · PARAR · SAIR

Opt-out requests are processed automatically within seconds. The recipient's number is added to a permanent suppression list, any active outreach cadence is stopped, and a confirmation message is sent: "You have successfully been unsubscribed. You will not receive any more messages from this number. Reply START to resubscribe."

Help

Recipients can request help at any time by replying:

HELP · INFO

They will receive: "Reply STOP to unsubscribe. Msg&Data Rates May Apply." For other questions, recipients may also email hello@valourglobaldental.com.

No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subprocessors that help us deliver the SMS program (e.g., Twilio for message transport). All categories of personal information described in our Privacy Policy exclude mobile opt-in data and consent from any third-party sharing.

Carriers

Carriers (including but not limited to AT&T, T-Mobile, Verizon, and their MVNOs) are not liable for delayed or undelivered messages.